Data Privacy Statement

Data Privacy Statement

In the following, we inform you regarding the way and background related to the processing of your personal data via the website (hereinafter referred to as "website") and about the rights you are entitled to in accordance with Art. 13 GDPR. Personal data is any information relating to an identified or identifiable natural person. A natural person shall be considered identifiable if he/she can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an on-line identifier or one or more specific characteristics expressing the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. These are, e.g. name, address, e-mail address, your applicant data, the information that you would like to arrange for an appointment with us, user behaviour, or the IP address.

1. Responsible and data privacy officer
a) Responsible in accordance with Art. 4 Para. 7 GDPR is Certqua Gesellschaft der Deutschen Wirtschaft zur Förderung und Zertifizierung von Qualitätssicherungssystemen in der beruflichen Bildung mbH, Bonner Talweg 68, 53113 Bonn, Germany, e-mail address:
b) Ms Anke Rink is our data privacy officer, and you can reach her at our postal address with the addition: "To the data privacy officer", as well as via e-mail at

2. Informational use of our website

a) Browser data
When you visit our website for information purposes, we automatically collect the following data and information that your browser transmits to us:

  • IP address,
  • Date and time of the request,
  • Content of the request (concrete page),
  • Access status/http/status code,
  • Website from which the request comes,
  • Browser,
  • Operating system,
  • Language and version of the browser software (browser description string)

This data processing by our system serves the purpose and our interest of enabling the delivery of the website to the user's computer. Due to this, the user's IP address must remain stored for the duration of the session. Your IP address will be deleted after four weeks. We store it for four weeks so that we can pursue legal violations in the event of data security deficiencies or problems with user intervention. The IP addresses are deleted immediately after the end of the four-week retention period.
As for the rest, the data in our system is deleted when the respective session is over. The collection of data for making the website available is mandatory for operating the website. The legal basis for this is Art. 6 Par. 1 Sentence 1 lit. f. GDPR.

b) Cookies
In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using. This allows certain information to flow to the site that sets the cookie (here by us).
In the following, the most common types of cookies are explained for your understanding:

  • Session cookies: While you are active on a web page, a session cookie is temporarily stored in your computer's memory to store a session identifier, for example, to prevent you from having to log in once again every time you change pages. Session cookies are deleted when you log out, or they lose their validity as soon as your session has expires automatically.
  • Permanent or protocol cookies: A permanent or protocol cookie stores a file on your computer for the period of time specified in the expiration date. These cookies enable websites to remember your information and settings on your next visit. This results in faster and more convenient access, as you don't, e.g. have to reset your language settings. When the expiration date expires, the cookie is automatically deleted when you visit the website that generated it.
  • Third-party cookies: Third-party cookies originate from providers other than the site operator. For example, they can be used to collect information for advertising, custom content, and web statistics.
  • Some elements of our website require that the browser that you are using be identifiable even after you change pages. The cookies are deleted when the browser is closed. The legal basis for the processing of personal data, using these technically necessary cookies, is Art. 6 Par. 1 lit. f  GDPR. The cookies serve our legitimate interest in enabling the use and provision of our website. These cookies are technically necessary for the use of the website.

3. Google Analytics
We use the Google Analytics web analysis tool. Google evaluates the user behaviour on this website on our behalf. Among other things, this enables us to track how long a visitor remains on our website and which pages he visited, and to identify which of our pages are the most popular. Pseudonymous user profiles can also be created in this way. Google also uses cookies for these purposes to transfer usage information to the Google servers in the USA. Before this, however, your IP address is abbreviated on our website using a special script (the last digits are deleted). This abbreviated IP address is transmitted to Google servers in the USA, where it can no longer be associated with your person. The abbreviation of the IP address is also performed by Google, but only in exceptional cases in the USA. As a rule, the abbreviation takes place on servers within the EU or other contracting states of the Agreement on the European Economic Area. According to Google, the complete IP address transmitted will not be merged with any other data that Google has stored about you. Google processes your abbreviated IP address, technical data of your terminal device (e.g. resolution, browser), your movements on our website and which online service you used to access our website in order to provide Google Analytics.
For more details, we refer to the Data Privacy Policy of Google.
You can prevent Google Analytics from storing cookies by prohibiting the setting of cookies in your browser or app settings. For exact settings, please contact the help and support section of your browser provider or smartphone. There are also two other ways in which you can prevent Google Analytics from storing cookies on your computer. On the one hand, you can download and install a browser plug-in. However, this only works if you visit this page via a desktop browser. You can also have an opt-out cookie set that also prevents tracking (under this passage). Remember, however, that you must do this again on each device you use to visit us, and each time you delete your cookies.
Legal basis of the processing is Art. 6 Par. 1 S. 1 lit. f GDPR.


4. Contact via the contact form
In the case of enquiries via our contact form or within the scope of our e-mail address provided to you, we process the personal data voluntarily provided by you exclusively for the purpose of processing your enquiry, answering it or contacting you. If there are no legal or other storage obligations, the data collected in this context will be deleted after final answering. The legal basis for this processing of your personal data is Art. 6 Par. 1 lit. b) GDPR.

5. Registration function

The data entered during registration will be used for the purpose of using the offer. Users can be informed by e-mail about information relevant to the offer or registration, such as changes in the scope of the offer or technical circumstances. The collected data can be seen in the input mask during registration. In addition, you agree that we may send you information on service and product innovations as well as current seminars and events by e-mail at irregular intervals. You can revoke this consent at any time.

6. Newsletter

With the newsletter we inform customers and interested parties about us and our offers. 
If interested parties wish to receive the newsletter, we require a valid e-mail address from you and information that allows us to verify that you are the owner of the e-mail address provided or that the owner agrees to receive the newsletter. No further data will be collected. This data will only be used to send the newsletter and will not be passed on to third parties.

You can revoke your consent to the storage of the data, the email address and its use for sending the newsletter at any time. The revocation can take place via a link within the newsletters or by report to the contact possibilities standing above.

7. Practical guidelines (white papers)

CERTQUA GmbH undertakes to treat all personal data such as name and e-mail address of customers and users confidentially. The data will only be passed on to third parties for the fulfilment of agreed purposes and only to those who have undertaken to comply with data privacy.
By registering or participating, expressed by sending a corresponding form, you agree that CERTQUA GmbH may store and process personal data entered in the form and send you information on articles, company news and campaigns by e-mail at irregular intervals.

8. Passing on to third parties
Personal data is treated confidentially by us. We do not make your personal data available to third parties, unless you have given your consent or when we are legally obliged to disclose the data.

9. Links to other websites
The website contains links to other websites. This Privacy Policy does not apply to any data processing operations that take place through the linked websites. Rather, the data privacy declarations held on the linked pages apply. We neither accept liability, nor responsibility for these statements and guidelines that are not connected with our website.

10. Your rights as a data subject
To the extent permitted by law, you have the following rights with regard to your personal data:

  • Right to information,
  • Right to rectification or deletion,
  • Right to limit the processing,
  • Right to object to the processing,
  • Right to data transferability.

You also have the roght to ask a data privacy supervisory authority about the processing of your personal data.