Confederation of German Employer's Associations
Associations of German Chambers of Commerce and Industry
Wuppertaler Kreis e. V. - The Federal Association of Continuing Vocational Training
German Confederation of Skilled Crafts
CERTQUA was founded in 1994 as a company of the leading associations in German industry and the sector association Wuppertaler Kreis e.V. It is a certification organisation accredited in accordance with ISO 17021 and ISO 17065 for the specialist areas of the employment market, education and training and services.
CERTQUA operates on a national and international basis with numerous experts in the competence areas of quality management and certification. We service companies, educational and training organisations, schools, universities, ministries and other institutions and public corporations with the highest level of commitment.
The internationally recognised series of standards such as ISO 9000 et seq. and ISO 29990 enable every company to fulfil the increasing quality requirements of industry and society.
Whether you are looking to improve your corporate structure or develop future-proof concepts, quality management systems promote customer satisfaction and foster trust in the work your company does.
The CERTQUA certificate provides accredited confirmation of your previous and future efforts.
With analyses, lectures, workshops and certifications, our team of experts is available worldwide to bring the issue of quality management to the forefront.
Below are examples of some of the countries we operate in:
Argentinia / Brazil / Bulgaria / China / El Salvador / Equador / Greece / Italy / Jordan / Lebanon / Luxembourg / Columbia / Peru / Poland / Romania / Saudi Arabia / Serbia / Syria / the Czech Republic / Uruguay
CERTQUA is a certification body accredited by Deutsche Akkreditierungsstelle GmbH (DAkkS) [German accreditation body] for management systems as well as for the approval of sponsors and measures in accordance with the Accreditation and the Approval Ordinance for the Promotion of Employment (AZAV).
Accredited in accordance with DIN EN ISO 17021
The accreditation authorises CERTQUA to certify management systems in the following areas:
As an accredited certification organisation, CERTQUA is committed to upholding independence and impartiality.
In accordance with the accreditation specifications DIN EN ISO 17021 and 17065 with regard to independence and impartiality, we do not carry out any consultancy work or internal audits, nor do we maintain business relationships with consultancy companies. Interested parties and customers are, however, given general information and pointers which help them to understand the underlying standards and sets of rules as well as the certification procedure.
In our certification projects, we only use independent auditors. For every project our auditors confirm their independence and impartiality and the non-existence of conflicts of interest.
We regularly analyse associated bodies and determine and evaluate potential risks which could jeopardise our independence and impartiality.
CERTQUA also co-operates closely with the committee for ensuring independence and impartiality which continuously assesses all certification activities with regard to the independence and impartiality of the certification body.
Regelmäßig analysieren wir verbundene Stellen und ermitteln und bewerten potentielle Risiken, die unsere Unabhängigkeit und Unparteilichkeit gefährden könnten.
Zudem kooperiert CERTQUA eng mit dem Ausschuss zur Sicherung der Unabhängigkeit und Unparteilichkeit, der laufend alle Zertifizierungsaktivitäten im Hinblick auf Unabhängigkeit und Unparteilichkeit der Zertifizierungsstelle bewertet.
Every CERTQUA auditor has many years of experience in the area of market of employment and education and training services.
Even when we appoint a CERTQUA auditor, the fulfilment of requirements – as laid out in the set of rules for the accreditation of certification bodies, are of decisive importance to us. This includes, above all, professional experience in the management functions of a market of employment and/or education and training service provider, industry-specific and professional qualifications in quality management as well as for auditing relevant personal characteristics.
We also provide every auditor with comprehensive training in theory and practice by way of a demanding training programme. We support them with regular newsletters, expert conferences and special further training events. This is how we ensure that every auditor is always bang up-to-date and can accurately assess the developments on the employment and education and training market.
When selecting auditors for a certification project, we always take into account the professional focus, the size and other special features of the institution in question. In this way, you can be sure that your auditor understands the mandate of your company.